Eight business technology trends to watch
James M. Manyika, Roger P. Roberts, and Kara L. Sprague
December 2007, McKinsey Quarterly
This observation from the McKinsey authors is certainly true as they advise executives to understand that "Technology alone is rarely the key to unlocking economic value: companies create real wealth when they combine technology with new ways of doing business".
Technology is meant to carry out our intentions and that requires our ability to communicate clearly. In health care, a complicated world of the urgent and the measured use of skill and expertise, too much today gets in the way of connecting peoples' abilities and peoples' needs.
I have written before of my brilliant uncle, the business man and social innovator. Just before Thanksgiving, on the evening of his 97th birthday, he died. Still brilliant and provocative and knowing. His pacemaker replacement had been successful but with some complications. Painfully, I will always believe that a major complication was the contractual relationship that the facilitating hospitals had to complete the surgery and aftercare. He just stayed in the hospital too long with too much transportation from one place to another for simple tasks to be performed.
Communicating in today's world often means implementing at the same time. For my great great uncle, this was something he clearly understood.