Simply put, Jerry's process was developed long before technology would exist to accomplish what his system identified.
Jerry was committed to concepts like:
- No proposals. Only Action Plans.
- Helping CEOs discover if their intentions were really communicated and acted upon by managers, workers and associated communication strategies.
Jerry was in his early ninety's when he provoked me to attend several meetings with NYC hospital executives. He would leave these meetings with a clear notion of who was the real activist and who was the complacent buyer who would not act on anything valuable.
He started his career in the Armed Forces, went on to U.S. News and World Report and then formed his own company.
I learned a great deal from him. I will miss his difficult self and the challenges he gave me to keep up with his thinking.