What This Blog is About

A long time mentor and friend, Cicely Berry, often says: "all we do comes from our need to survive".

Cis is the Voice Director of The Royal Shakespeare Company. Her profound work and deep appreciation of the human spirit has affected diverse communities all over the world.

Will take you to my current work.

This blog is dedicated to the belief that the overall health of a community or organization is a clear reflection of their ability to communicate.

"Cada cabeza es un mundo" - Cuban proverb

"Every head is a world"

Wednesday, July 2, 2008

A Conversation Today: Culture & Transformation

Met with a good friend and colleague today. He asked for a list of thought starters on culture and transformation at the enterprise level.

Here's my response.

Culture & Transformation -Thought Starters

“I came to see, in my time at IBM, that culture isn't just one aspect of the game – it is the game.” L. Gerstner, former CEO, IBM

What experts and consultants don’t talk about when meeting a CEO.

  • · Today, there is no organization that has the time necessary to achieve the cultural changes they seek
  • · If it is true that “all politics is local”, then it is also true, that all significant business transformation is local and then networked
  • · Transformation on an enterprise level is dependent on identifying inhibitors to knowledge sharing, revealing the communication blocks and making work visible
  • Visibility = Accountability in effective silo busting activities
  • · It is possible to measure trust. Trust in people and trust in systems.
  • · Collaborative behaviors speed transformation across traditional boundaries
  • · The Change Management element is to put the executive into the mix. Not outside the mix, reviewing and providing approval
  • · Culture is a living entity. It is both powerful and fragile. Think of the Petri dish. Culture can be inhibited and even destroyed. Or, it can grow as it is supposed to.
  • · Changing the lens to view culture as continuous development professionally, and personally, is the power to transform the enterprise
  • · Web 2.0 provides us with the ability to organize critical conversations. It also changes fundamental roles and responsibilities. Stories help identify workplace realities.
  • · Alignment of key roles and responsibilities from the communities’ perspective is an imperative in today’s networked environment
  • · Time is on your side when a continuous improvement approach is enabled

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