What This Blog is About

A long time mentor and friend, Cicely Berry, often says: "all we do comes from our need to survive".

Cis is the Voice Director of The Royal Shakespeare Company. Her profound work and deep appreciation of the human spirit has affected diverse communities all over the world.

Will take you to my current work.

This blog is dedicated to the belief that the overall health of a community or organization is a clear reflection of their ability to communicate.

"Cada cabeza es un mundo" - Cuban proverb

"Every head is a world"

Saturday, June 28, 2008

Answering a Question

Someone asked "whether social media/networking helps or hurts business?" on a social networking site a couple of days ago..

Here is my response:

In some ways, even asking the question becomes awkward in today's workplace.

However, you ask a perfect question for us to confront. Living in a Web 2.0 environment changes our perspectives on knowledge sharing and traditional OD frameworks.

"Conversations" become understood as critical. However, with Web 2.0 both meaningful transformation and speculative hype are possible. Tools like ONA (Organizational Network Analysis) and VNA (Value Network Analysis) are tremendously useful to create clearer pictures of a current state for communication patterns and role sharing.

Even when given this kind of scientific imaging, many companies remain the same, as if the information is "interesting".

We are always faced with the fundamental question of any technology advance. What are our intentions? It is a more important question than what is the value of the technology change.

The tools will continue to develop, but it is the intention that is always the best focus to achieve results.

I do not believe that many organizations have really sought to understand the complexity and abilities of Social Networking. The irony is -- that no one can stop it.

We can only learn the need to understand more. My reason for saying that even your question (though perfectly appropriate), may be awkward, is simple.

It's like saying we are at a family reunion but we don't want to admit there are new children in the flock.

Social Networking affects every business and community on earth. Whether we include or exclude critical conversations is directly related to our overall intentions.

Paternalistic communication modes still exist in many organizations but it's getting more difficult not to hear the new kids at play.

Whether social media/networking helps or hurts is up to the communities and what they really want. One can enjoy the sound of new kids in the family or be annoyed at having to share the room tone.


Sunday, June 1, 2008

Innovation and Measurement - The US Economy

This January 2008 report sent by a colleague, focuses on issues like:

Why is it important to measure innovation?

"While we recognize that the American economy is changing in fundamental ways—and that most of this change relates directly to innovation—our understanding remains incomplete. Indeed, data collection and measurement, while seemingly mundane, loom large in understanding these changes. Policymakers, investors, executives, managers, consumers, and researchers require accurate and complete information in order to make informed decisions. The centrality of the need to advance innovation measurement cannot be understated".

A Report to the Secretary of Commerce by The Advisory Committee on Measuring Innovation in the 21st Century Economy January 2008


Click above or cut and paste to see full PDF report.